Refund Policy

Refund Policy Eligibility for Returns We accept returns on items purchased from Nibiru within 0 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Non-Returnable Items Certain items are non-returnable, including: Gift cards Downloadable software products Some health and personal care items Return Process To initiate a return, please contact us at [Your Contact Information] with your order number and reason for the return. We will provide you with instructions on how to return your item. Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days. Late or Missing Refunds If you haven't received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at [Your Contact Information]. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Contact Information] and send your item to [Your Return Address]. Shipping Costs To return your product, you should mail your product to [Your Return Address]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Final Sale Items Items marked as "Final Sale" are not eligible for return or refund. Contact Information For any questions regarding returns and refunds, please contact us at: Email: info@inibiru.com Phone: +60 149271027  Address:  50 Gambas Crescent, Proxima@Gambas #10-35, Singapore